So I have never updated my BIOS before. I read somewhere to download the new AMI one off of their website, but they have three different.
Hi All.
I have an Aspire M3970 desktop that I am trying to update the drivers and chipset settings on. This all came about because I cannot run a 1Gbps ethernet connection on the 10/100/1000 lan that's standard with the tower. I have checked everything outside the tower and it all works but the signal negotiated between the router (capable of gigabit speeds) and my NIC remains constant at 100Mbps despite an available gigabit connectivity. For example the android running from the same router has a good gigabit connection.
I want to update all of the chipset and bios drivers for the computer because they are all original from date of purchase, but when I go through ACERS update page, there are no files available beyond windows 8.
I am on Windows 10 and the desktop details are below.
Any help would be appreciated and I do understand some tech stuff if that makes explaining anything easier.
Thanks
Any help would be appreciated and I do understand some tech stuff if that makes explaining anything easier.
Thanks
las
pc details
Aspire AM3970-EB20P
Aspire AM3970-EB20P
SYSTEM INFORMATION
![Megatrends Megatrends](/uploads/1/2/5/7/125788891/866750333.jpg)
Computer Manufacturer Acer
Computer Model Aspire M3970
Operating System (O/S) Microsoft Windows 10 (build 15063), 64-bit
Operating System Build (O/S) 15063
Operating System (version) 10.0.15063
O/S Language 1009
System RAM 8.0 GB
.NET Framework Version 4.6.2
CD or DVD Device TigerJet CD-ROM USB Device
System Hard Drive Overview
System Total Storage Size: 1.3 TB
CD or DVD Device WD Virtual CD 0740 USB Device
Physical Drive 0
Model WDC WD15EARS-22MVWB0
Bus Type RAID
CD or DVD Device ATAPI DVD A DH16ABSH
Local Disk C: 1.3 TB
Used space: 665.0 GB
Free Space: 716.2 GB
Memory Detail
Total Physical Memory 8.0 GB
Available Physical Memory 4.8 GB
Total Virtual Memory 2.0 GB
Internet Browser [101] Internet Explorer
Internet Browser Version [101] 11.674.15063.0
Internet Browser [102] Firefox
Internet Browser Version [102] 53.0.3
Computer Model Aspire M3970
Operating System (O/S) Microsoft Windows 10 (build 15063), 64-bit
Operating System Build (O/S) 15063
Operating System (version) 10.0.15063
O/S Language 1009
System RAM 8.0 GB
.NET Framework Version 4.6.2
CD or DVD Device TigerJet CD-ROM USB Device
System Hard Drive Overview
System Total Storage Size: 1.3 TB
CD or DVD Device WD Virtual CD 0740 USB Device
Physical Drive 0
Model WDC WD15EARS-22MVWB0
Bus Type RAID
CD or DVD Device ATAPI DVD A DH16ABSH
Local Disk C: 1.3 TB
Used space: 665.0 GB
Free Space: 716.2 GB
Memory Detail
Total Physical Memory 8.0 GB
Available Physical Memory 4.8 GB
Total Virtual Memory 2.0 GB
Internet Browser [101] Internet Explorer
Internet Browser Version [101] 11.674.15063.0
Internet Browser [102] Firefox
Internet Browser Version [102] 53.0.3
GRAPHICS INFORMATION
Graphics Product [1] NVIDIA GeForce GT 710
Video Memory 4.0 GB
Current Graphics Resolution 1920x1080
Current Color Depth 32 Bits Per Pixel
Video Memory 4.0 GB
Current Graphics Resolution 1920x1080
Current Color Depth 32 Bits Per Pixel
MOTHERBOARD INFORMATION
Manufacturer not detected
Model Aspire M3970
AA Number not detected
BIOS Vendor American Megatrends Inc.
BIOS Version American Megatrends Inc. P01-A3
BIOS Release Date 04/19/11
System Memory 8.0 GB
Sound Card USB Internet Phone by TigerJet
Model Aspire M3970
AA Number not detected
BIOS Vendor American Megatrends Inc.
BIOS Version American Megatrends Inc. P01-A3
BIOS Release Date 04/19/11
System Memory 8.0 GB
Sound Card USB Internet Phone by TigerJet
PROCESSOR INFORMATION
Manufacturer Intel
Model Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz
Intel Processor analysis tools Intel Processor analysis tools
CPU Speed 3.4 GHz
Link to Processor Specification Link to Processor Specification
CPU Revision
CPU Type 00
CPU Family 06
CPU Model 2A
CPU Stepping 7
Model Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz
Intel Processor analysis tools Intel Processor analysis tools
CPU Speed 3.4 GHz
Link to Processor Specification Link to Processor Specification
CPU Revision
CPU Type 00
CPU Family 06
CPU Model 2A
CPU Stepping 7
WIRED NETWORKING INFORMATION
Wired Networking Product Realtek PCIe GBE Family Controller
Driver Version 10.21.811.2017
Hardware IDs PCIVEN_10?EC&DEV_816?8&SUBSYS_8?0001025&RE?V_06
Driver Version 10.21.811.2017
Hardware IDs PCIVEN_10?EC&DEV_816?8&SUBSYS_8?0001025&RE?V_06
At the heart of every PC lies the system's BIOS, or Basic Input/Output System, the lowest-level piece of software that operates by allowing your hardware and your operating system to work together. For users whose BIOS was built by American Megatrends, you can expect regular updates to the software embedded within your BIOS itself, allowing your computer to function more efficiently. However, these updates come from your motherboard's manufacturer, which is not necessarily American Megatrends. Fortunately, navigating to their website and running their Motherboard Identification Utility can give you all the information you need to proceed.
Navigate to the American Megatrends website (see Resources.) Click 'Support' at the top of the page, and then select 'AMIBIOS Support.' Click on the link titled 'AMI Motherboard Identification Utility.' Choose to 'Download AMIMBID.' If you agree with the presented terms of the license agreement, select 'I Agree.' The software will begin downloading automatically to your default download location. The file size is only 128 KB and should download in less than one minute for most connections.
![American Megatrends Bios Update American Megatrends Bios Update](/uploads/1/2/5/7/125788891/914747529.jpg)
Double-click on the downloaded file, and extract its contents to a folder of your choice. After a few seconds, the 10 files will be unzipped to the file you chose. Run the 'MBID.exe' file. Choose 'Next' and follow the on-screen prompts as the program determines if your motherboard was created specifically by American Megatrends or by a different manufacturer. The results will be logged to a file named 'Results.txt' within this directory.
Navigate back to the 'AMIBIOS Support' page as you did in Step 1 if it shows that your motherboard was created by American Megatrends. Scroll down the page until you see '3. Select your AMI motherboard from the following list.' Select your motherboard as determined by the results of the Motherboard Identification Utility. On the next screen, look underneath 'Bios Updates.' If the current revision is more recent than your version 2.61, then click on the red highlighted version number, and then click 'I agree' if you agree with the terms of the download. Save the file to a location of your choice, and double-click it to start the process of flashing your BIOS to the newest version.
Navigate to the homepage of the motherboard manufacturer listed in the Motherboard Identification Utility if it was shown to come from a different manufacturer than American Megatrends (see Resources.) Though each website's layout will be unique, use the model number from the motherboard information that you have now obtained to navigate to the support section of the website until you find the most recent update to your BIOS. Download the file and follow the install instructions to flash your BIOS to the newest version.
Tips
In the event that you need to contact customer support with questions, be sure that you direct them towards the correct manufacturer of your motherboard rather than American Megatrends by default.
Warnings
Never remove a computer from its power source while flashing its system's BIOS.